1. How do I place an order?
2. How do I pace an order with PayPal?
3. How do I place an order by phone?
4. How do I place an order by email?
5. What are the shipping methods?
6. What about corporate purchases and gifts?
7. What about Back orders?
8. What is your guarantee?
9. What is the guidelines for monogramming?
10. What is the guidelines for embroidery?

Currently, we offer 3 methods of payment. The first method is by PayPal. The second method is by phone, using a MasterCard or Visa. The third option is by sending an email.

Once you have registered with PayPal, you can use the PayPal buttons to quickly and securely place your order. The shipping and handling fees are included when using the PayPal feature. To sign up with PayPal, visit www.paypal.com

Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

PayPal has quickly become a global leader in online payment solutions with 40 million account members worldwide. Available in 38 countries around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.

PayPal has received close to 20 awards for technical excellence from the Internet industry and the business community at large -most recently the 2003 Webby Award for Best Finance Site and the 2003 Webby People's Voice Award for Best Finance Site.

Located in San Jose, California, PayPal was acquired by eBay Inc. in October, 2002.

You may place an order by phone between 9am-3pm CST Monday thru Friday. We will be able to assist you with placing, shipping, and processing your order. We accept MasterCard or Visa by phone. You may also place an order by phone and pay with check or money order. Once the check clears or the money order is received, we will IMMEDIATELY ship out the item(s).

To place an order by email, search the site for the item(s) you wish to purchase, write it down, and email it.  Once we receive the submitted email, we will instantly reply to your inquiry. We also accept MasterCard or Visa via email.

We ship USPS and FedEx Ground. However, exceptions can be made by phone or email. All shipping charges are to be paid by the buyer.

NO SHIPPING CHARGES FOR LOCAL PICKUPS

We provide extraordinary service to our customers. In order to ensure you of shipping charges, the chart below shows our shipping charges from to deliver the item to your door step. Some items may be shipped via United States Postal Service or FedEx.

We are happy to assist our business and corporate customers with gift certificates, gift selection, and ordering. For help in placing a corporate order, please contact us (417)831-1151.

On occasion, when an item is not immediately available, we will make a notation on your packing slip. When an available item is similar to the one you ordered and provides an equal or greater value, we sometimes are able to make substitutions. Please let us know if a substitution is not acceptable.

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We want you to be delighted with each product you order from us! Call for a return authorization form if not satisfied. Sorry, special orders, personalized items, edibles are not returnable. Shipping and handling fees are not refundable.

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One Initial: $5.00. Two Initials: $6.50. Third Initials: $8.00
3 Different Styles to Choose From
 

Style #001	Style #002	Style #003

Setup Fee: $3.00. Each Letter: $.50
4 Different Styles to Choose From
 

Style #001
Style #002
Style #003
Style #004

*EMBROIDERY PRICES FOR HATS*
Setup Fee: $5.00 per hat
Each Lettering: $.50